Last Updated: September 2026
At Tanu Choksi, your privacy and emotional well-being are important to us. This Privacy Policy explains how personal information may be collected, used, stored and handled when you visit tanuchoksi.in, contact us, enquire about therapy, request a session, use available assessment resources, or otherwise interact with the website.
This Privacy Policy is intended to provide clear information about our data practices in simple language.
About the Brand
Tanu Choksi is a Mumbai-based psychotherapist and psychologist providing individual, child, couples, family, teen and group therapy, along with support relating to areas such as anxiety, depression, PTSD, OCD, stress and relationship concerns.
The website provides information about therapy services, online and in-person sessions, mental-health resources, personality assessments and related services. The website lists the contact details and clinic address of Tanu Choksi in Mumbai.
The website does not currently provide sufficient information to independently verify a separate registered legal entity. Accordingly, this Privacy Policy refers to Tanu Choksi / the practice rather than naming an unverified company or legal entity.
Information We Collect
Depending on how you interact with the website, we may receive information that you voluntarily provide, including:
- Your name
- Phone or mobile number
- Email address
- Therapy type or area of interest
- Subject of your enquiry
- Information included in your message
- Information provided when requesting or discussing a therapy session
- Information voluntarily provided when enquiring about gifting a therapy session
- Information submitted through any assessment or related service where applicable
The website’s contact form specifically displays fields for First Name, Phone/Mobile, Email, Therapy Type, Subject and Message.
Information Provided Through Forms
The website currently provides a contact/enquiry form through which visitors can submit:
- First Name
- Phone/Mobile Number
- Email Address
- Therapy Type
- Subject
- Message
The website also provides a Gift A Session enquiry form requesting:
- First Name
- Phone/Mobile Number
- Email Address
- Message
These details may be used to respond to your enquiry, discuss your requirements and assist with scheduling or further communication.
Please avoid submitting unnecessary sensitive information through general website forms.
Information Users May Voluntarily Provide
Because this is a psychotherapy and mental-health practice, visitors may choose to include personal or sensitive information in free-text messages or during subsequent communication.
For example, a person may voluntarily describe:
- Emotional concerns
- Relationship or family concerns
- Stress or life circumstances
- Mental-health concerns
- Information relating to a child or adolescent
- Other personal circumstances relevant to their enquiry
Such information should only be provided when reasonably necessary for the enquiry or service.
Information shared as part of an actual therapy relationship may be different from information collected through the public website. Any clinical or therapeutic information handled during professional services should be managed in accordance with applicable professional, confidentiality and legal requirements.
Automatically Collected Information
The publicly accessible website content reviewed for this Privacy Policy does not provide enough information to confirm the exact technical information automatically collected from visitors.
Depending on the website’s technical configuration, standard web technologies may potentially process information such as browser or device information, IP address, referring page and website usage information.
The website owner should technically verify the actual analytics, hosting, security, logging and tracking technologies before publishing this section as a definitive description of automatic data collection.
How We Use Information
Personal information may be used to:
- Respond to enquiries and messages
- Contact you regarding your request
- Understand the type of therapy or information you are enquiring about
- Discuss and coordinate appointments
- Respond to requests for online or in-person sessions
- Respond to Gift A Session enquiries
- Provide information about relevant services
- Communicate regarding assessments or other services you have specifically requested
- Maintain appropriate records associated with enquiries or services
- Protect the website and its users
- Comply with applicable legal or professional obligations
- Improve the website and user experience where appropriate and where supported by the website’s actual technical configuration
We do not use personal information for purposes unrelated to the reason it was collected unless permitted by applicable law or you have otherwise provided appropriate consent.
Legal Basis for Processing
Where applicable, personal information may be processed based on:
- Your consent
- Your request for information or services
- Steps taken at your request before providing a service
- Legitimate operational requirements, where permitted by applicable law
- Compliance with legal or professional obligations
Where consent is relied upon, you may have the right to withdraw that consent, subject to applicable legal and professional requirements.
India’s Digital Personal Data Protection framework provides a statutory framework for processing digital personal data, with the DPDP Act, 2023 and the notified DPDP Rules, 2025 providing the relevant framework and phased commencement provisions.
How We Share Information
Personal information may be accessed or shared only where reasonably necessary for providing services, responding to enquiries, operating the website, meeting legal requirements or carrying out other legitimate purposes.
Depending on the actual service and technical setup, information may be shared with:
- People directly involved in responding to your enquiry or coordinating an appointment
- Technology or service providers supporting the website or communications
- Professional or operational service providers where necessary
- Government, regulatory or law-enforcement authorities where disclosure is required by law
The website does not currently provide enough publicly verifiable information to identify every third-party service provider that may process website data. Such providers should therefore be confirmed before publication.
We do not state that personal information is sold or commercially traded unless such activity is actually carried out.
Confidentiality of Therapy Information
Confidentiality is an important part of the therapist-client relationship.
The website states that the relationship between therapist and client is confidential. It also notes that confidentiality may be limited in exceptional circumstances where a client is in danger of harming themselves or others.
This Privacy Policy concerns the handling of personal information associated with the website and related communications. It does not replace any professional confidentiality requirements or explanations provided as part of the therapeutic relationship.
Cookies and Similar Technologies
The website may use cookies or similar technologies necessary for website functionality, security, performance or analytics.
However, the publicly accessible information reviewed does not independently confirm the exact cookies, analytics tools, advertising pixels or tracking technologies currently active on the website.
Before publishing this Privacy Policy, the website’s technical configuration should be checked to confirm whether technologies such as:
- Google Analytics
- Google Tag Manager
- Meta Pixel
- Advertising cookies
- Security or CAPTCHA services
- Embedded third-party content
- Social-media tracking technologies
are actually installed.
Where consent is legally required for particular cookies or tracking technologies, an appropriate consent mechanism should be provided.
Third-Party Websites and Services
The website contains links or integrations that may direct users to third-party platforms, including social-media platforms and Google Maps.
The website currently links to social profiles associated with Tanu Choksi and provides a Google Maps location link for the clinic.
Third-party websites and services operate under their own privacy policies and terms. Tanu Choksi is not responsible for the privacy practices of third-party websites that are outside the control of the practice.
Online Therapy and Third-Party Platforms
The website offers online therapy and states that sessions may take place by phone or Zoom depending on the circumstances.
If third-party platforms such as Zoom, appointment-booking systems, payment providers, messaging platforms or other external services are used during the service journey, those platforms may process information according to their own terms and privacy policies.
The exact platforms used for appointment management, payment and online therapy should be technically confirmed before this policy is published.
Personality Assessments
The website provides information about personality assessments, including the MCMI. The website states that MCMI responses may be sent to a clinical psychologist for scoring and preparation of a detailed report.
Assessment responses can contain highly personal information. Where users complete an assessment or provide information for an assessment, that information should be handled only for the relevant assessment and professional purpose.
For adolescents or individuals under 18, the website states that guardian consent is required for the MCMI assessment.
The precise technical method used to collect, transmit, store and delete assessment responses should be verified before publication of this Privacy Policy.
Data Security
Reasonable measures should be maintained to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Because the website involves enquiries relating to therapy and mental-health services, particular care should be taken when handling information that users voluntarily disclose about themselves or others.
No method of transmitting or storing information online can be guaranteed to be completely secure. Users should therefore avoid submitting unnecessary sensitive information through general website forms.
Data Retention
Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining appropriate records and meeting applicable legal or professional obligations.
The website does not publicly specify a fixed retention period for contact-form submissions, assessment responses, website analytics or therapy-related records.
Accordingly, specific retention periods should be confirmed internally before publication rather than inserting an unsupported number of days or years into this Privacy Policy.
User Privacy Rights
Subject to applicable law, individuals may have rights relating to their personal information, which may include:
- Requesting information about personal data held about them
- Requesting correction of inaccurate or incomplete information
- Requesting deletion where applicable
- Withdrawing consent where processing is based on consent
- Requesting information about how their personal data is being processed
- Raising a privacy-related concern or complaint
Some requests may be subject to legal, professional, safety, record-keeping or other applicable limitations.
Requests should be made using the contact details provided below.
Withdrawal of Consent
Where personal information is processed based on consent, you may request to withdraw that consent.
Withdrawal of consent will not necessarily affect processing that was already carried out lawfully before the withdrawal.
Withdrawal may also be subject to applicable legal, professional or record-retention requirements.
To request withdrawal of consent, please contact us using the email address provided in the Contact Us section.
Children’s Privacy
The website provides therapy services for children and adolescents. It also states that certain assessments involving individuals under 18 require guardian consent.
Because services may involve minors, information relating to children or adolescents should be handled with appropriate care and in accordance with applicable law and professional requirements.
Parents or legal guardians may contact the practice regarding privacy questions relating to information provided for a minor, subject to applicable confidentiality and professional requirements.
International Data Transfers
The website serves clients through online therapy and states that it can provide therapy access from anywhere. However, the publicly available website information does not establish whether personal data is transferred or stored outside India.
No specific international data-transfer arrangement is therefore stated in this policy.
If third-party platforms or service providers used by the practice process information outside India, this section should be updated to accurately reflect those arrangements and any applicable legal requirements.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, data-processing practices or applicable legal requirements.
The updated version will be published on this website with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, you can contact:
Tanu Choksi
Email: mail@tanuchoksi.in
Phone: +91 22 6666 8100 / +91 8291677131
Address:
204 Doctor Centre 135, August Kranti Rd, Kemps Corner, Malabar Hill, Mumbai, Maharashtra 400026
These contact details are published on the website’s Contact Us page.
Privacy Complaints and Grievances
If you have a concern about the collection or handling of your personal information, please contact us using the details above.
When making a privacy request or complaint, please provide enough information to help us understand the concern and respond appropriately.
Where required by applicable law, complaints and grievances will be handled in accordance with the applicable data-protection framework and other relevant requirements.